Formal vs Informal Communication in the Workplace: Unveiling Differences

Formal Communication:

Formal communication is the sharing of official information between two or more people in the same organisation while adhering to established protocols and using approved channels.

Through the methodical and planned dissemination of information and discussion of subjects, formal communication fosters professionalism in the workplace. It typically requires the use of more formal language as well as phrases and concepts that are relevant to the subject.

Informal Communication:

Informal communication, as opposed to formal communication, is not constrained by organisational norms and responds to the circumstances, which frequently results in misunderstandings or excessive communication.